ABAWD ONLINE VOLUNTEER PROGRAM

Online Volunteer Job Descriptions for American Givers

1. Remote Donation Coordinator Position Summary: Support American Givers by tracking and managing incoming item donations. This role ensures the accurate listing and organization of donated items within the platform.

Key Responsibilities:

• Enter and update donation listings

• Assist with donation scheduling and communication

• Maintain digital inventory records

• Coordinate with donors and receivers via email or messaging

Skills Required:

• Strong organization and communication skills

• Familiarity with spreadsheets or simple database tools

• Reliable internet access

Supervision: Weekly check-ins with a donation supervisor; time log required.

2. Digital Outreach Assistant Position Summary: Help expand American Givers’ reach by engaging with new users, assisting with email communication, and providing onboarding help for donors and recipients.

Key Responsibilities:

• Send and respond to outreach emails

• Assist new members with account setup or questions

• Share updates or event notices with local groups

Skills Required:

• Excellent written communication

• Comfort with email and messaging platforms

• Customer service attitude

Supervision: Tasks assigned by outreach coordinator; hours tracked weekly.

3. Community Blog Contributor Position Summary: Share inspiring stories, donation highlights, and community news on the American Givers blog. This role helps amplify the mission and impact of the organization.

Key Responsibilities:

• Write 1–2 articles per week (300–600 words)

• Research relevant topics

• Submit drafts for editing and approval

Skills Required:

• Writing and research ability

• Ability to follow editorial guidelines

• Comfortable using Google Docs or Word

Supervision: Submit writing logs with word count and research notes; editor provides review and approval.

4. Volunteer Group Moderator Position Summary: Maintain a positive, respectful, and safe environment in online groups by monitoring posts, answering questions, and flagging issues.

Key Responsibilities:

• Moderate comments and group posts

• Enforce community guidelines

• Answer common questions or redirect to help

• Report inappropriate behavior to staff

Skills Required:

• Familiarity with online groups (e.g. Facebook or forums)

• Good judgment and communication

• Reliable availability for shift coverage

Supervision: Moderation schedules tracked; staff supervisor reviews weekly logs.

5. Online Workshop Support Assistant Position Summary: Assist in hosting online events and workshops. Support includes helping with sign-ins, managing chat questions, and tech troubleshooting.

Key Responsibilities:

• Assist lead host during virtual workshops (Zoom or Google Meet)

• Monitor and respond to chat questions

• Help participants troubleshoot access issues

• Record attendance and feedback

Skills Required:

• Comfortable with virtual meeting platforms

• Responsive and tech-savvy

• Calm under pressure

Supervision: Event attendance logs submitted after each session.

6. Nonprofit Data Entry Assistant Position Summary: Support backend operations by entering and organizing donor data, community member info, and service records in spreadsheets or systems.

Key Responsibilities:

• Enter contact and item data into shared sheets

• Verify and clean up records

• Assist with monthly data reports

Skills Required:

• Attention to detail

• Basic spreadsheet experience (Excel, Google Sheets)

• Strong typing and organization skills

Supervision: Assigned data sheets reviewed weekly; time logged by task completion.

7. Graphic Design Volunteer Position Summary: Create engaging visuals for American Givers’ campaigns, social media, newsletters, and digital flyers.

Key Responsibilities:

• Design images for outreach materials

• Follow branding guidelines

• Submit drafts for review and edits

Skills Required:

• Canva, Photoshop, or Figma experience

• Creativity and visual communication

• Responsive to feedback

Supervision: Projects assigned biweekly; visual assets submitted via shared folder; hours logged per task.

Note: All volunteer roles require weekly hour logs, approval from a designated supervisor, and participation in an onboarding session before starting.

For SNAP/ABAWD compliance, all volunteer hours must be pre-approved and documented using official time sheets or verification letters provided by American Givers.